Airbnb: Compromising growth over safety?
Airbnb, the top home-sharing platform, where a person can rent out their house or get a hose on rent. The company has a platform that can make it unsafe to a host of problems, like theft, damage to their private property, and fraud. But 2 years ago, when the security team was calling for the company to better police the platform by suggesting an idea about implementing a government-ID requirement in the registration process, Brian Chesky (CEO of Airbnb) denied it completely.
The executives of the company told their safety team that if they apply the rule of asking government-issued ID, this will make the future users hesitate to sign up. It may even affect their current growth rate, reported on Thursday by the Wall Street Journal’s Kirsten Grind and Shane Shifflett.
“Running background checks could also be seen as unfair to certain groups such as formerly imprison people,” said Margaret Richardson, vice president of Airbnb.
“The unsupported implication that the decision by the company, including its CEO, was related to reasons other than the best interests of users is simply wrong,” the report was denied by Airbnb.
The company has recently come under fire for lax security governing the platform, which has been blamed for letting a deadly shooting at an Airbnb rental as well as an international fraud scheme in October.
An Airbnb spokesperson, Ben Breit, denied that the company had rejected this idea on the basis of slowing user growth.
Breit sends an email to Business Insider says, “More specifically, the unsubstantiated implication that the decision by the company, including its CEO, was related to reasons other than the best interests of users is simply wrong.”
The company worth $31 billion now and plans to go public among growing concerns from investors and regulators about trust and safety on the growing platform, Airbnb’s refusal to accept to require government IDs may change.
What do you think about the idea of applying government-ID to sign up in Airbnb? Will it make it more secure? and if it will, then what about growth? Please share your beliefs in the given section below.